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We’re the supply chain partner trusted by fast-growing 7–9 figure ecommerce brands.

Building and operating resilient supply chains for ambitious e-commerce brands — so you can scale efficiently, reduce complexity, and grow with confidence.

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Case Studies

What Great Hires Look Like

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Why our clients love us

Working with SwiftOps Connect has been a turning point for our business. We hired three key roles through them, Head of Creative Strategy, Head of Operations, and Director of Ecommerce, and the impact has been immediate. Before working with SwiftOps Connect, I tried hiring on LinkedIn myself and it was a nightmare. SwiftOps Connect was able to find candidates who fit our brand, culture, and needs better than we thought was even possible. Since building out this team, we have seen real growth and, more importantly, I finally feel in control of the business.

Flein Alexander

Flein Alexander

Founder Seplat X

Working with Carson and SwiftOps Connect has been a game-changer for building our team at Sans. They hustle as hard as we do, and placed creative, retention, and strategy roles at the speed we need to move. At the same time, when we needed a CMO and Chief of Staff, they brought a completely different level of diligence and care to those searches. That versatility is what we rely on. Looking forward to continuing to build our team with them

Rex

Rex

Routine Cup
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Hire People Who Can Run Your Business

You struggle to find someone you can trust to run things without you. That’s why hiring feels slow, risky, and expensive.

As an ecommerce recruiter focused on high-growth brands, we don’t just fill roles.

We help you bring the person that actually drove the ship.

Why our clients love us

HOW WE WORK

Hiring now? Let's get started.

Our process is built to help ecommerce brands quickly secure operators who can take ownership and deliver results.

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Book a Call

We connect directly with you to learn about your hiring needs. We let you talk, and ask the right questions to understand what you’re looking for.

We Hustle

Agreement signed, we’re off. We reach our network, source strategically, and reach out to the right people with the right questions. We handle full-cycle recruiting.

You Meet Vetted Candidates

We bring vetted e-commerce candidates so you can focus on building and scaling your business. We handle the entire recruiting process to make hiring seamless.

Hire Someone Who Delivers

From negotiations to contracts, we handle onboarding smoothly — protecting your interests and keeping candidates excited.

What we do

Fractional COO & Full Supply Chain Team

We offer a different model. You get a senior, dedicated point of contact who operates as your COO, embedded in your business, present in your decisions, and accountable for your supply chain performance. Behind them is our full specialist team covering every function: sourcing, procurement, demand planning, inventory, logistics, fulfilment, and customer service operations

End-to-End Supply Chain Consulting

We step into your business and take a full view of how everything connects from supplier to customer. Growth often exposes hidden inefficiencies, rising costs, and operational bottlenecks that slow execution and drain focus. We identify where your system is breaking, prioritise what matters most, and build a clear, structured roadmap to fix it. Then we work alongside you to implement it and ensure your operations become stable, efficient, and scalable.

Brand Building from the Ground Up

We work with founders at the earliest stages to design supply chains that support growth from day one. Most new brands fail not because of demand, but because operations aren’t ready for it — poor suppliers, weak fulfilment setups, and no inventory structure. We build everything with you: sourcing, procurement, inventory setup, logistics, fulfilment, and customer service so your brand launches with a system built to scale, not break.

Demand Planning & Forecasting

We help you make smarter purchasing decisions by aligning inventory with real demand patterns. Most ecommerce brands either overstock and tie up cash or understock and lose revenue at peak demand. We analyse your sales trends, seasonality, and marketing cycles to build forecasting systems that guide exactly how much to order and when, so you stay in control of both stock and cash flow.

Inventory Management

We implement structured inventory systems designed for scale, not manual workarounds. As SKUs, channels, and warehouses grow, visibility disappears and costly errors start to compound. We create processes and systems that give you real-time clarity across your stock, ensure accurate tracking, and make reordering predictable so your operations stay controlled even as complexity increases.

Logistics & Fulfilment

We redesign your fulfilment and logistics operations to match your growth stage and delivery expectations. What works at low volume quickly breaks under scale, leading to delays, errors, and rising costs. We optimise carrier selection, warehouse workflows, 3PL partnerships, and fulfilment SLAs so your delivery system becomes faster, more reliable, and fully aligned with your growth trajectory.

Customer Service Operations

We structure your customer service operations so they become a feedback engine for your business rather than a reactive support function. Most support issues stem from supply chain breakdowns, not just communication gaps. We design workflows that resolve issues quickly, reduce repeat tickets, and feed insights back into operations so the root causes are fixed and customer experience continuously improves.

Sourcing & Procurement

We help you build a resilient supplier network that protects your business from disruption and dependency risk. Unreliable suppliers, inconsistent quality, and long lead times silently limit growth. We source, vet, and negotiate with suppliers globally to ensure stability, better pricing, and diversified supply chains so your operations are never dependent on a single point of failure.

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Frequently Asked Questions

If you have questions that are not listed here, send them to us via email.